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Agent Management Solution

With the tremendous growth in Prepaid & Post Paid Billed services and Mobile Money, distribution has become a major business need and challenge for service providers. There is an opportunity for Mobile Operators to capitalize on their distribution strength & enable their agent network to offer value added Mobile Financial Services to the billers & Mobile Money operators to earn increased revenues, and create long term strategic value.

Estel is a leading vendor of Prepaid Recharge & Mobile Money platforms, and offers a very flexible, robust, scalable & feature rich agent management solution which can be deployed as a stand alone module, integrated to 3rd party Mobile Money operators, and billers. It enables mobile operators to sell large volumes of secure, real time financial m-money & bill pay transactions via their hierarchical distribution chain, using mobile handsets as the primary transaction terminal.

The key benefits of the solution are:

  • Fully featured: system supports multiple use cases & exception handling
  • Modular, Scalable & Robust: System is high performance, high availability, highly scalable and fully referenced globally
  • Easy integration with existing telecom infrastructure: standard interfaces ensure seamless & quick integration with existing telecom & banking IT systems
  • Proven transaction management: Based on proven architecture, the solution can meet extremely high traffic

Services enabled include:

  • Mobile Money: where subscribers can visit a Mobile Operator’s agent, and perform account opening, cash in, cash out, money transfer & other mobile money transactions with their own mobile money operator
  • Bill Payments: where utility & any other bill payments can be done at agent locations
  • Electronic recharge: where any prepaid service (electricity, internet, satellite TV etc) can be recharged At agent locations